At Excell IT we understand how critical system down-time can affect your business. Not only is your core business interrupted; but added charges from your IT provider compound the problem. WE ARE DIFFERENT. Our services are billed on the basis of a fixed monthly fee. If you have an interruption of service we fix the problems at NO EXTRA COST! It is in our best interest to see you do not have problems and through secured monitoring of your enterprise environment around the clock; our certified technicians detect potential system problems before they occur.